Payment Policy for Reachrapic

Effective Date: January 4, 2025

At Reachrapic, we aim to make your shopping experience as easy and secure as possible. This Payment Policy outlines the accepted methods of payment for your purchases and how payments are processed on reachrapic.com.

1. Accepted Payment Methods

We accept the following payment methods for online purchases:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can also make payments via your PayPal account.
  • Apple Pay: For compatible devices, Apple Pay is accepted.
  • Google Pay: We also accept payments via Google Pay.
  • Gift Cards: If available, gift cards issued by Reachrapic or through partner programs can be used to pay for orders.

2. Payment Authorization

  • Order Processing: Upon placing an order, the payment will be authorized but not yet charged. Your payment will be processed once your order has been confirmed and is ready to be shipped.
  • Pre-Authorization: Some payment methods, including credit cards, may undergo a pre-authorization process, where the amount is temporarily held in your account to ensure the transaction can be completed.

3. Billing Information

When placing an order, you must provide accurate billing information, including:

  • Name
  • Billing address
  • Contact details (email and phone number)
  • Payment method details

This information will be used to verify and process your payment. Reachrapic reserves the right to cancel orders if there is an issue with the billing information.

4. Currency

All prices listed on reachrapic.com are in USD (United States Dollars). If you are purchasing from outside the United States, your bank or payment processor will handle the currency conversion at the current exchange rate.

5. Payment Security

We take your security seriously. Reachrapic uses industry-standard encryption (SSL) to protect your personal and payment information during transmission. Our payment processing partners are fully compliant with PCI DSS (Payment Card Industry Data Security Standards) to ensure the safety of your data.

6. Payment Confirmation

Once your payment is processed successfully, you will receive an email confirmation containing your order details. If there are any issues with processing your payment (such as insufficient funds, incorrect payment details, etc.), we will notify you by email, and your order will not be completed until the issue is resolved.

7. Payment Declines and Errors

If your payment is declined for any reason, you will receive a notification to inform you of the issue. You may be asked to provide alternative payment information. Reachrapic is not responsible for any errors or declines that occur due to the payment processor or financial institution.

8. Refunds and Adjustments

In the event of a refund or adjustment, the amount will be credited back to your original payment method. Please note that it may take several business days for the refund to reflect in your account, depending on your payment provider.

9. Taxes

Sales tax may apply to your purchase, depending on your shipping address. Applicable tax rates are calculated and displayed at checkout.

10. Contact Us

If you have any questions regarding payments or need assistance with your payment method, please contact our customer support team:

  • Email: info@reachrapic.com
  • Phone: (937) 866-0427
  • Address: 813 Merry John Dr, Miamisburg, Ohio (OH)