Privacy Policy for Reachrapic

Effective Date: January 4, 2025

At Reachrapic, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit reachrapic.com and make purchases from our website. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that helps us deliver the best experience to our customers. This may include:

  • Personal Information: When you make a purchase, we collect your name, email address, phone number, billing and shipping addresses, and payment information.
  • Non-Personal Information: We collect data such as browsing behavior, IP addresses, device information, and cookies, which help us improve our website and understand customer preferences.
  • Communication Information: If you contact us via email, phone, or other communication methods, we may store the content of these conversations to provide customer support.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To complete your transactions, process payments, and ship your orders.
  • Customer Service: To respond to inquiries, resolve issues, and improve our support.
  • Marketing and Promotions: To send you newsletters, special offers, and product updates. You can opt-out of marketing communications at any time by following the unsubscribe link in emails.
  • Website Improvement: To enhance our website and improve your shopping experience based on the data we collect about your browsing activity.
  • Legal Compliance: To comply with applicable laws, prevent fraud, and ensure the security of our website.

3. How We Protect Your Information

We take your privacy seriously and implement industry-standard security measures to protect your personal data. These include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt your personal and payment information during transmission.
  • Secure Storage: Personal information is stored in a secure, protected environment with access limited to authorized personnel.
  • Payment Security: We process payments using trusted third-party payment processors that comply with PCI-DSS standards.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share information with trusted partners who assist us in operating our website, processing payments, delivering products, and managing marketing campaigns.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of our customers.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience. These help us analyze website usage, personalize content, and provide relevant advertising.

  • Cookies: Small files stored on your device that collect data about your preferences and browsing habits.
  • Third-Party Analytics: We use third-party analytics services (such as Google Analytics) to monitor website traffic and performance.

You can control cookie settings through your browser’s privacy settings, but disabling cookies may affect your experience on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request to view the personal information we hold about you.
  • Correction: You can update or correct any inaccurate information.
  • Deletion: You may request to delete your personal data, subject to certain legal limitations.
  • Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link in emails.

To exercise these rights, please contact us at info@reachrapic.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

  • Email: info@reachrapic.com
  • Phone: (937) 866-0427
  • Address: 813 Merry John Dr, Miamisburg, Ohio (OH)

Thank you for trusting Reachrapic with your information. We are committed to protecting your privacy and ensuring that your experience with us is safe and enjoyable.